We got the compensation offer today. They are offering three options:
- Terminate the cruise in Australia and get a refund prorated on the number of days sailed.
- Terminate the cruise in Australia and get a 125% voucher, prorated on the number of days sailed, for another cruise within the next 2 years
- Continue on with the alternative route around South Africa and receive a 15% voucher for a future cruise within the next two years based on the full fare paid for the world cruise.
The caveat regarding the option to continue the current cruise is that, while all the ports shown on the proposed itinerary have agreed to allow us to disembark, there are no guarantees those guarantees will be honored when we get to the ports. Ironically, the proposed itinerary consists of several days in French ports. As I was reading the itinerary, I was also listening to the French President giving a speech to his fellow countrymen urging them to stay at home and do not travel. Europe currently is the epicenter of the pandemic.
We were also told that no new passengers would be allowed to join the cruise and, while we will lose some crew members in Australia, no new crew members will join the cruise. However, they still plan to allow guests to disembark at those ports who will permit this, so there is still a danger of a guest bringing the contagion back on board.
They also said that there would be a minimum requirement of guest to warrant continuation, but they did not provide what that minimum number would be.
If things were a bit more certain, I would probably opt to continue the cruise. However, the refund offer is acceptable (although it does not address the eight port landings we missed during the last two segments) and there will be other opportunities to visit these places without the overhanging drama of the cruise.
As it is, it's a simple answer. We have booked flights on Qatar Airwaysn (Flights QR909/QR7813), departing Sydney on March 20 and arriving in Houston on March 21. It is a 35 hour total travel time with a 3.5 hour stop over in Doha. We will do a two week self-quarantine when we reach Houston.
Maria and I had made reservations for another massage on the 17th but we moved it up to today. It was a 90 minute hot stone massage. Incredible!